Custom eLearning Development Case Study - U-Haul
Custom Instructional Design Solutions
At BetterCertify, we pride ourselves on delivering top-notch custom instructional design services tailored to meet the unique needs of each client. Our recent collaboration with U-Haul exemplifies our comprehensive and client-focused approach.
Our Process
1. Initial Consultations
We begin every project with thorough consultations to understand our client’s specific needs, goals, and challenges. For U-Haul, this involved multiple in-depth discussions to gain a clear understanding of their training objectives and requirements. In their case, they had many buildings with possible asbestos containing floor tile and mastic and wanted to not only perform hazard awareness training, but also wanted to train and empower their employees to handle day-to-day maintenance and emergency operations should they appear.
2. Onsite Training & Additional Consultation
We begin every project with thorough consultations to understand our client’s specific needs, goals, and challenges. For U-Haul, this involved multiple in-depth discussions to gain a clear understanding of their training objectives and requirements. In their case, they had many buildings with possible asbestos containing floor tile and mastic and wanted to not only perform hazard awareness training, but also wanted to train and empower their employees to handle day-to-day maintenance and emergency operations should they appear.
3. Development & Review
With a solid foundation in place, our team started the development phase. We created a comprehensive online training program designed to be seamlessly integrated into U-Haul University (U-Haul’s Learning Management System (LMS)). Throughout this process, we maintained close communication with U-Haul, providing regular updates and incorporating their feedback to ensure the final product met their expectations.
4. Complete Online Training Program
The result was a robust online training program tailored to U-Haul’s specific needs. This program included detailed instructional content, engaging worksheets, and two professionally produced videos to enhance the learning experience.
Deliverables
Customized Onsite Training and Consulting for Future Course Administrators: While designing the training program for client administration, BetterCertify provided comprehensive onsite instruction and consultation. This ensured that the client understood the necessary and regulated steps to maintain compliance, in addition to meeting their high safety standards.
Customized Online Training Program: A complete training solution designed for seamless integration into U-Haul’s LMS.
Worksheets: Supporting materials to reinforce key learning objectives and outcomes while enhancing learner engagement.
Videos: Two high-quality videos produced to complement the training content and provide visual learning aids.
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